Frequently Asked Questions

Everything you need to know about shopping with Miduty

How can I track my order?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to our carrier's website to monitor your delivery in real-time.

What is Miduty's return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start your request.

Do you offer international shipping?

Yes, Miduty ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

How do I find the right size?

Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible installment options.

Are your materials sustainably sourced?

Miduty is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly dyes to minimize our environmental footprint.