Returns & Exchanges

At Miduty, we want you to be completely satisfied with your fashion purchase. If your new pieces aren't a perfect fit, we offer a seamless 30-day return and exchange window for all unworn items with original tags.

1

Initiate Your Request

Log into your Miduty account and navigate to your order history to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

3

Print and Attach Label

Download and print the prepaid shipping label provided via email, then securely attach it to the outside of your return parcel.

4

Drop Off and Track

Hand your package to the designated courier service and keep your tracking number handy; your refund or exchange will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing